Senior leaders face a familiar, costly paradox. Despite pouring millions into enterprise technology, culture workshops, and top-tier management consultants, major transformation efforts routinely stall out or fail entirely. When performance slips, the executive knee-jerk reaction is to deploy immediate, localized patches. But these band-aid solutions ignore a fundamental operational reality: they accrue crippling process debt—the hidden structural friction, redundant handoffs, and workarounds that quietly erode organizational performance over time.