Supply Chain

Standardize the Format for Every Meeting

Standardize the Format for Every Meeting

Consistency is key. Each MOS meeting—whether Tier 1, Tier 2, or Tier 3—should follow a standard format. This helps reduce wasted time and ensures critical elements like safety, quality, and production performance are always addressed.

Keep MOS Tools Simple and Usable (Part 3 of 3)

Keep MOS Tools Simple and Usable (Part 3 of 3)

Overly complex charts, forms, and dashboards create confusion and lead to disengagement. Design your MOS tools to be simple, practical, and easy to maintain so that teams can focus on improvement, not admin work.

When Asking for Help, Appeal to People’s Self-Interest

When Asking for Help, Appeal to People’s Self-Interest

People are motivated by their own needs and desires. When you ask for help, frame your request in a way that benefits the other party. Show them how assisting you aligns with their own goals, and they will be far more likely to lend their support.

Keep MOS Tools Simple and Usable (Part 2 of 3)

Keep MOS Tools Simple and Usable (Part 2 of 3)

Overly complex charts, forms, and dashboards create confusion and lead to disengagement. Design your MOS tools to be simple, practical, and easy to maintain so that teams can focus on improvement, not admin work.

Keep MOS Tools Simple and Usable (Part 1 of 3)

Keep MOS Tools Simple and Usable (Part 1 of 3)

Overly complex charts, forms, and dashboards create confusion and lead to disengagement. Design your MOS tools to be simple, practical, and easy to maintain so that teams can focus on improvement, not admin work.

Celebrate Small Wins Regularly (Part 3 of 3)

Celebrate Small Wins Regularly (Part 3 of 3)

Recognition fuels motivation. Celebrate when the team solves a recurring issue or when KPIs hit target. A culture that rewards positive MOS-driven outcomes will encourage teams to stay engaged and proactive.

Use Selective Honesty and Generosity to Disarm Your Victim

Use Selective Honesty and Generosity to Disarm Your Victim

People let their guard down when they believe you are being genuine and generous. Use this to your advantage by offering selective honesty or a small gesture of kindness to disarm potential threats. Once trust is established, you can influence or manipulate them without suspicion.

Celebrate Small Wins Regularly (Part 2 of 3)

Celebrate Small Wins Regularly (Part 2 of 3)

Recognition fuels motivation. Celebrate when the team solves a recurring issue or when KPIs hit target. A culture that rewards positive MOS-driven outcomes will encourage teams to stay engaged and proactive.

Celebrate Small Wins Regularly (Part 1 of 3)

Celebrate Small Wins Regularly (Part 1 of 3)

Recognition fuels motivation. Celebrate when the team solves a recurring issue or when KPIs hit target. A culture that rewards positive MOS-driven outcomes will encourage teams to stay engaged and proactive.

Your MOS Should Drive Real Results (Part 3 of 3)

Your MOS Should Drive Real Results (Part 3 of 3)

If your MOS isn’t producing measurable improvements—whether in efficiency, quality, or safety—it’s time to reevaluate. MOS isn’t for show; it should actively drive performance and continuous improvement.